Payment FAQs

How Do I Pay Using Paypal

You can login to your backoffice and select the pending invoices and make the payment. You can also manually send us a payment of any amount to our Paypal address paypal (at) awareindia (dot) net and we will add this amount to your usable credit. Remember to put your client user ID in the special instructions box when you’re sending the payment.

Can I Pay By Cheque/DD

Yes, you can. You can send us a cheque / DD in INR (Indian Rupees). Once the payment is cleared, we will credit your account with the dollar amount after converting it into USD. As of now, we are converting INR payment @ Rs 65/- per USD, until further notice. (DD / Pay Order payments are credited immediately on receipt). You can send us the cheque / DD favoring “Aware India” and courier it to our mail address. Do remember to mention your client user ID behind the cheque. For outstation cheques, bank charges will be deducted at actuals. This will be @ Rs 2/- per 1000, min amount being Rs 30/-. Cheque bounces will attract penalty of Rs 100/- (excluding bank charges).

Do you accept Paypal subscriptions? I prefer to be billed automatically at every billing cycle.

Normally our system automatically creates the invoice 15 days before the due date and you can click on your invoice and make the payment using the payment button. In addition, you will also find a paypal subscription button which you can choose to create a subscription. However, do note that in case you happen to cancel the service, you will manually need to cancel the paypal subscription from your paypal account. And in case your paypal subscription got cancelled due to some glitch at paypal and you wish to continue the services, remember to create another subscription the next time our system generates a new invoice for you.

My country does not support Paypal, can I pay using a credit card?

Currently we only accept Paypal. Do note however, that you do not need a paypal account to be able to pay through credit card. We will update this FAQ once we add other payment gateways that take credit cards.

I am a Non Resident Indian, how do I pay you?

Please visit the NRI Services link of HDFC Bank and then select your region. Then click the Remittances Tab, you will get the details there.

What is your refund policy?

We offer a 100% no questions asked money back guarantee on all web hosting and website builder packages. However, you can claim a refund from us ONLY once. You cannot abuse the system by purchasing a product/service, claim a refund within 30 days and then repeat the process. In the rare circumstance that you’re not happy with our services, you’re not supposed to order again, right? Additionally, you’re not entitled to a refund if we suspend / terminate your account due to fraud / SPAM or any other illegal or unethical activity as mentioned in our TOS.

Can I pay using Internet Banking?

Yes, you can. Please find our bank details mentioned below, for making an NEFT payment:

Bank Name: HDFC Bank, Tardeo Road Branch
Payee Name: Aware India
Account Number: 05448140000060
IFSC Code: HDFC0000544

Bank Name: ICICI Bank, Tardeo Road Branch
Payee Name: Aware India
Account Number:035605001131
IFSC Code: ICIC0000356